Shipping and Returns

• All shipments to freight forwarding companies are not insured due to past losses - multiple lost packages and missing product.  All packages sent via Freight Forwarders will receive tracking but we will not be held responsible for lost or missing product or package.

Canada Post threat of Strike - November 2024    Now shipping via UPS and therefore forced to increase the minimum order for FREE shipping to compensate for increases in shipping fees.  We apologize for any inconvenience.

• BC & Alberta  -  Free Shipping over $100 
• Manitoba, Sask., Ontario & Quebec  -  Free Shipping over $150 
  
• Any remote areas may be excluded for FREE shipping

• All orders are shipped Canada Post or UPS ground unless otherwise specified. In stock orders received Sun-Thurs are usually shipped within 24-48 hours. All orders $500 or over require a signature upon delivery.

• We ship worldwide.  Shipping charges will vary depending on country of destination.
  

    

  Returns
• Restocking fee of 20% on all items returned due to postal issues, such as incorrect address, or left at postal outlet as not picked up by the customer.

• Returns are easy and simple. A Customer may return any non-perishable item for a full refund as long as the product is in its original re-sale able condition, is within 30 days of purchase, and is valued at over $50. Items under $50 may not be returned.

• A credit will be issued to the sender’s credit card within 30 days of receipt and inspection of the item.

• If the recipient returns the item, upon receipt and inspection, either a gift certificate (within 7 days) or credit to the original card charged will be issued within 30 days less a 15% restocking fee.